FAQs

Guaranteed Returns!

I want you to be thrilled with my work! If you have any issues, please contact me within 14 days for a prompt, no hassle refund or exchange.

If the item is a gift, I understand that the recipient may not receive the gift from you until later than 14 days after you received the item. Not to worry! Please let the gift recipient know that I will honor the 14 day guaranteed return policy for them for 14 days after they receive their gift.

If you have any issues after 14 days, please contact me and let's see what I can do to resolve the issue for you!

Please note: If you chose an option other than FREE Shipping, I will not refund you the added cost of shipping unless the item was defective, I sent you the wrong item or the item was not as described. 

Shipping

I offer FREE Shipping!

All pieces are already handcrafted, the item listed is the exact item you see in the pictures and is ready to ship. You will receive an email as soon as I have shipped your order (from Conifer, Colorado, 80433).

Summary of Shipping Options

Order $15 or more

FREE First Class

Order $50 or more FREE Priority Mail

Order less than $15 - First Class Mail (2-5 days)

$3.95
Order less than $50 - Priority Mail (2-3 days) $8.25
Any Order - Priority Mail Express (1-2 days) $27.75
Please refer to the Shipping page for more details on Shipping.
 

Photographs on the website

I do my best to capture the colors and look of each piece, but color settings on your device or monitor may subtly change the way the piece looks. Pieces can also look different inside with indoor lighting vs. outside in the sun. Not to worry! I want you to be thrilled with my all of my work and stand behind everything I make with my Guaranteed Returns! In addition to describing the size in the product description, I will also post a photo of each piece next to a coin to give you context for the size of the item.

Earring Backs

All appropriate styles of earrings come with soft silicone ear backs for the ear wires. 

Cleaning your new jewelry 

Refer to Cleaning & care of your handmade artisan jewelry for more information on how to care for your jewelry.

 Information on the materials used in my jewelry

Please read information on the metals I use on my Hypoallergenic & Nickel Free page.

Privacy Policy

I take your privacy seriously and will never sell or give your information to anyone. Read my Privacy Policy here.

 

News & Updates