I want you to be thrilled with my jewelry and accessories. If you have any issues, please contact me within 14 days for a prompt, no hassle refund or exchange. If the item is a gift, I understand that the recipient may not receive the gift from you immediately. Not to worry! Please let the gift recipient know that I will honor the guaranteed return policy for them for 14 days after they receive their gift.
Shipping fees are covered by my 100% guarantee!
If I sent you the wrong item, the item is defective, the item arrives broken or you feel it was not as described and you decide to return it for a refund or exchange - I will send you a pre-paid USPS shipping label so it is hassle-free for you to do the return. If you exchange an item with these above issues, I will not charge you shipping for the exchanged item. If you return or exchange an item with the above issues, I will refund your original shipping cost as well as the cost of the item when I have received the return.
If you have any issues after 14 days, please contact me and I'll do my best to resolve the issue for you!
Please note: If you chose an option other than FREE Shipping, I will not refund you the added cost of shipping unless the item was defective/arrived broken, I sent you the wrong item or you feel the item was not as described.